LogisticsGenerative AILarge Language Models
C.H. Robinson Scales Fleet of AI Agents Past 30
C.H. Robinson
C.H. Robinson has deployed more than 30 proprietary AI agents at scale across its global logistics network, spanning the shipment lifecycle from quoting to tracking. The agents have automated over 3 million shipping tasks and contributed to a 30% increase in productivity since 2023. Named agents include a Quoting Agent (32-second price quotes, 1M+ quotes), an Orders Agent (processes 5,500 truckload orders/day, saving 600 labor hours daily), an LTL Classifier Agent (75%+ of LTL orders automated, up from 50%), an Appointments Agent (3,000+ appointments/day across 43,000 locations), a Truck Posting Agent, and a Shipment Tracking Agent.
