Oracle Health

Northern Health uses AI-powered scheduling and routing for its Hospital in the Home program

Northern Health, one of Victoria's largest public healthcare networks in Melbourne, Australia, deployed Oracle Fusion Service and Oracle Fusion Field Service to replace manual phone-call, spreadsheet, and whiteboard coordination for its Hospital in the Home (HITH) program. Oracle Fusion Field Service drives AI-powered clinician scheduling, routing, dispatch, and mobile workforce management, connected to electronic health records from Oracle Health. AI-powered scheduling and route optimization help teams allocate clinicians more effectively, reduce reliance on manual planning, and give coordinators end-to-end visibility into distributed home-care operations.