Technology & SoftwareFraud & Anomaly DetectionRecommendation & PersonalizationLarge Language ModelsConversational AI
Building trust in mobile communications
First Orion, which protects mobile subscribers from scam calls by analyzing over 350 million calls daily, migrated from AWS EMR to the Databricks Data + AI Platform to power anomaly detection, fraud prevention and branded-calling products, boosting productivity by more than 35% and generating over $12.7 million in value over three years. The company is also using open LLMs such as MosaicML MPT and Dolly on the lakehouse to build conversational AI for document search and scam interception, with preliminary results showing a 5x increase in search efficiency.
FOFirst Orion
Databricks Data + AI Platform · Delta Lake · Databricks SQL +5