Databricks BGE Large

1 use case using this technology · by Databricks

1published use cases

1industry

1countries on record

Conversational AI

top AI capability

Evidence mix: High 1 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

RetailRetrieval-Augmented GenerationLarge Language ModelsConversational AIGenerative AI

adidas turns customer reviews into insight at scale with GenAI

adidas built a RAG chatbot on the Databricks Data + AI Platform using AI Search, Model Serving, Unity Catalog and MLflow to analyze over 2 million customer product reviews with LLMs including Claude Haiku, cutting response latency 60%, reducing compute costs over 90%, and improving analyst efficiency 30-40%.

adidas· GermanyDatabricks AI Search · Model Serving · Unity Catalog +5