chatbot

2 use cases using this technology

2published use cases

2industries

1countries on record

Conversational AI

top AI capability

Evidence mix: High 2 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Industry

Country

2 use cases

EducationConversational AI

Lola - Success story at the University of Murcia

The University of Murcia deployed the chatbot Lola, built by 1MillionBot, to handle student queries during registration and university entrance exam periods. Lola has logged over 74,000 unique conversations with about 25,000 students, with a 93.4% accuracy rate. In June-July 2019, Lola answered queries from 5,525 users across 12,247 conversations and 34,423 messages, resolving 94.2% of queries, versus 28,000 inquiries handled by staff the year before implementation.

University of Murcia· Spainchatbot

HealthcareConversational AI

Mia: Houston Methodist's intelligent chatbot for nursing recruitment

Houston Methodist's Center for Innovation built Mia, an intelligent chatbot that interfaces with nursing candidates early in the recruitment process to vet them for appropriate interest and experience.

Houston Methodistchatbot