boost.ai Conversational AI Platform

2 use cases using this technology

2published use cases

2industries

0countries on record

Conversational AI

top AI capability

Evidence mix: High 2 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Industry

2 use cases

InsuranceConversational AI

Topdanmark launches the Globus virtual agent with boost.ai and Deloitte for travel and car insurance inquiries

Topdanmark launched Globus in December 2018, a virtual insurance agent built on boost.ai's conversational AI technology and developed with Deloitte, to handle travel and car insurance questions. The article, written by boost.ai's Chief Commercial Officer, says Globus automated upwards of 80% of queries in its first week of car insurance operation.

Topdanmarkboost.ai Conversational AI Platform

Financial ServicesConversational AI

Nordea rolls out 12 boost.ai conversational AI agents across four Nordic markets

Nordea, serving more than 9 million private customers in Sweden, Denmark, Norway and Finland, used boost.ai's conversational AI platform to roll out 12 language-agnostic AI agents for customer service and internal support, including its chatbot Nova. The source reports in-scope resolution rates above 90% for customer-facing agents and about 220,000 Nova conversations per month.

Nordeaboost.ai Conversational AI Platform