Amazon SageMaker Unified Studio

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Agentic AI

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AutomotiveConversational AIAgentic AI

Volkswagen Group rolls out generative AI maintenance chatbot to 8 plants in 3 weeks

Volkswagen Group, Europe's largest carmaker with more than 100 plants globally, built Genius, a central generative AI platform running on its Digital Production Platform co-developed with AWS, using Amazon Bedrock, AWS Lambda, Amazon Neptune, and AWS Textract. Genius includes a maintenance chatbot that gives shop-floor teams instant access to technical data to diagnose issues faster and cut downtime; the chatbot was rolled out to 8 plants in 3 weeks, reducing development and operational costs and speeding deployment times.

Volkswagen GroupAmazon Bedrock · AWS Lambda · Amazon Neptune +2